Question 1

What is the minimum order quantity for freeze-dried powder?

Accepted Answer

Our minimum order quantity is 25kg for standard products. For custom formulations, MOQ may vary based on complexity.

Question 2

Do you provide COA and MSDS for freeze-dried powders?

Accepted Answer

Yes, we provide Certificate of Analysis (COA) and Material Safety Data Sheet (MSDS) for all products. These documents are available for download on product pages.

Question 3

What certifications do you have?

Accepted Answer

We are certified by FDA, GMP, ISO 9001:2015, HACCP, and Organic (USDA/EU). All our products meet international quality standards.

Question 4

What is your lead time for orders?

Accepted Answer

Our standard lead time is 7-14 days for regular orders. Custom formulations may require additional time depending on complexity.

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