Contact Us
Contact BioFreeze Freeze-Drying Experts
Connect with our pharmaceutical-grade lyophilization specialists for custom freeze-dried powder manufacturing solutions. ISO 13485 certified facility serving 50+ countries worldwide.
Multiple Ways to Reach Our Team
Email Inquiry
Send detailed project requirements via email. Our technical team responds within 24 hours with preliminary feasibility assessment.
WhatsApp Direct
Instant messaging for urgent inquiries. Connect with our sales engineers for real-time consultation on freeze-drying processes.
Factory Visit
Schedule an on-site inspection of our ISO 8 cleanroom facility. See our pharmaceutical-grade lyophilization equipment in operation.
Guangzhou, China
Submit Your Freeze-Drying Requirements
Complete the form below with your project specifications. Our lyophilization engineers will analyze your requirements and provide a detailed technical proposal within 48 hours.
Freeze-Drying Services Worldwide
BioFreeze provides pharmaceutical-grade lyophilization services to clients across 50+ countries. Our international logistics network ensures timely delivery with proper cold chain management.
North America
USA, Canada, Mexico – FDA-compliant freeze-dried powder manufacturing with full documentation support for regulatory submissions.
- FDA registration and compliance
- cGMP manufacturing standards
- Express shipping (5-7 business days)
- Technical support in English
Europe
EU member states, UK, Switzerland – ISO 13485 certified production meeting European pharmaceutical standards.
- CE marking support
- REACH compliance documentation
- DDP delivery options available
- Multilingual technical documentation
Asia Pacific
Japan, Korea, Singapore, Australia, New Zealand – Regional distribution centers for faster delivery.
- Local regulatory compliance
- Halal & Kosher certification
- Regional warehousing options
- Competitive pricing for bulk orders
Middle East & Africa
UAE, Saudi Arabia, South Africa – Specialized packaging for hot climate conditions.
- Halal certification available
- Climate-controlled shipping
- Arabic documentation support
- Local agent partnerships
Common Questions About Our Freeze-Drying Services
What is the minimum order quantity (MOQ) for freeze-dried powder?
Our standard MOQ is 10kg for most products. However, we offer sample batches (1-5kg) for new clients to test quality before committing to larger orders. For specialized pharmaceutical applications, we can accommodate smaller trial batches with adjusted pricing.
How long does the freeze-drying process take?
Typical lyophilization cycles range from 24-72 hours depending on product characteristics, moisture content, and final specifications. Complete project timeline including preparation, processing, quality testing, and packaging is usually 2-3 weeks for standard orders.
What quality certifications do you provide?
We provide comprehensive documentation including: Certificate of Analysis (CoA), ISO 13485 certification, GMP compliance certificate, microbial testing reports, heavy metals analysis, and moisture content verification. Additional certifications (Halal, Kosher, Organic) available upon request.
Can you handle temperature-sensitive biological materials?
Yes, our facility is equipped with ultra-low temperature freezers (-80°C) and controlled-rate freezing systems. We specialize in processing probiotics, enzymes, vaccines, and other biologics that require precise temperature control throughout the lyophilization process.
Do you offer custom packaging solutions?
Absolutely. We provide various packaging options including aluminum foil bags, HDPE bottles, glass vials, and blister packs. All packaging is done in our ISO 8 cleanroom with nitrogen flushing to ensure product stability and extended shelf life.
What is your typical lead time for new orders?
For existing formulations: 2-3 weeks. For new product development: 4-6 weeks including formulation optimization and stability testing. Rush orders can be accommodated with expedited processing fees.
BioFreeze Manufacturing Center
Factory Address
BioFreeze Powder Technology Co., Ltd.
Building A, Industrial Park
Guangzhou, Guangdong Province 510000
People’s Republic of China
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday: 10:00 AM – 4:00 PM (CST)
Sunday: Closed
Emergency support available 24/7 for existing clients
Transportation
From Guangzhou Baiyun Airport: 45 minutes by taxi
From Guangzhou South Railway Station: 30 minutes by metro + taxi
Nearest Metro Station: Line 3, 15 minutes walk
We provide complimentary airport pickup for scheduled factory visits
What to Expect During Your Visit
- ISO 8 Cleanroom Tour: See our pharmaceutical-grade production environment with HEPA filtration systems
- Equipment Demonstration: Observe our freeze-drying equipment in operation with live product processing
- Quality Lab Inspection: Review our testing procedures and analytical equipment
- Technical Consultation: Meet with our senior lyophilization engineers to discuss your specific requirements
- Sample Testing: Bring your product samples for preliminary freeze-drying trials
- Documentation Review: Examine our certifications, quality records, and client testimonials
Note: Factory visits require 48-hour advance booking. Please contact us to schedule your appointment.
Fast Response & Professional Service
24-Hour Response
All inquiries receive initial response within 24 hours. Technical questions answered by qualified engineers, not sales staff.
48-Hour Quotation
Detailed technical proposals and pricing within 48 hours for standard products. Complex projects receive preliminary assessment within same timeframe.
Free Sample Testing
Complimentary freeze-drying trials for qualified projects. Receive test results and process parameters before committing to full production.
NDA Protection
Confidentiality agreements available before discussing proprietary formulations. Your intellectual property is fully protected.
Ready to Start Your Freeze-Drying Project?
Contact our lyophilization specialists today for a free consultation. Whether you need pharmaceutical-grade probiotics, food-grade fruit powders, or cosmetic-grade collagen, we have the expertise and equipment to deliver exceptional results.